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Privacy Policy

Effective Date: 07/01/26

Vibrea ("Vibrea," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, [Website URL], purchase products, create an account, subscribe to marketing communications, or otherwise interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

When you make a purchase, create an account, contact us, or subscribe to our communications, we may collect:

  • Full name

  • Email address

  • Billing address

  • Shipping address

  • Phone number

  • Payment information

  • Account login credentials

  • Order history

  • Product reviews and feedback

  • Customer service communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of visits

  • Website interactions and usage data

Cookies and Similar Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

  • Operate and improve our website

  • Remember user preferences

  • Analyze website traffic

  • Personalize content and advertising

  • Measure marketing effectiveness

You may manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Create and manage user accounts

  • Communicate regarding purchases and account activity

  • Send promotional emails and marketing communications

  • Improve our products and services

  • Conduct analytics and research

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Enforce our Terms of Service

3. How We Share Information

We do not sell personal information in exchange for money.

We may share personal information with:

Service Providers

Third parties that assist with:

  • Payment processing

  • Shipping and order fulfillment

  • Website hosting

  • Analytics

  • Email communications

  • Marketing services

  • Customer support

These providers are authorized to use information only as necessary to perform services on our behalf.

Legal Compliance

We may disclose information when required by law or when we believe disclosure is necessary to:

  • Comply with legal obligations

  • Protect our rights and property

  • Prevent fraud or security threats

  • Protect the safety of customers or others

Business Transfers

If our company is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.

4. Marketing Communications

We may send promotional emails regarding products, offers, and updates.

You may opt out at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

Even if you opt out of marketing messages, we may continue sending transactional communications related to orders or account activity.

5. Payment Information

Payments are processed through third-party payment providers. We do not store complete payment card information on our servers unless specifically required and securely handled in compliance with applicable standards.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to:

  • Provide services

  • Complete transactions

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer needed, we will securely delete or anonymize it where appropriate.

8. Children's Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.

If we learn that a child has provided personal information, we will take reasonable steps to delete that information.

9. Your Privacy Rights

Depending on your state of residence, including California and other states with applicable privacy laws, you may have rights to:

  • Know what personal information we collect

  • Access personal information

  • Correct inaccurate information

  • Delete personal information

  • Obtain a copy of personal information

  • Opt out of targeted advertising

  • Opt out of certain data sharing activities

  • Appeal certain privacy-related decisions

To exercise your rights, contact us using the information provided below.

We may verify your identity before processing requests.

10. California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

California residents may request:

  • Access to collected personal information

  • Deletion of personal information

  • Correction of inaccurate information

  • Information regarding categories of data collected, used, and disclosed

  • Limitation of certain uses of sensitive personal information where applicable

To submit a request, contact us using the information below.

We will not discriminate against consumers for exercising privacy rights.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

12. International Users

Our services are intended for customers located in the United States. If you access our website from outside the United States, your information may be transferred to and processed in the United States.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Vibrea
Email: help@jwvibrea.com
For privacy-related requests, please include sufficient information for us to verify your identity and process your request.

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